Карен Фелан - Простите, я разрушил вашу компанию. Страница 56

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Примечания

1

Этот термин ввели Чан Ким и Рене Моборн в одноименной книге.

2

Джек Уэлч занимал в компании General Electric должность генерального директора в 1981–2001 гг.

3

0,09 кв. м.

4

Лекарства-блокбастеры (blockbuster drugs) — препараты, годовой объем продаж которых составляет по меньшей мере $1 млрд. — Прим. пер.

5

Преподаватель Высшей школы бизнеса Стэнфордского университета, автор книг.

6

Древнекитайский полководец и военный теоретик, живший в VI–V вв. до н. э.

7

Улисс Грант (1822–1885) — 18-й президент США, главнокомандующий армией Севера во время Гражданской войны.

8

От англ, just-in-time.

9

От англ, manufacturing resource planning.

10

Бихевиористы рассматривают поведение человека как совокупность двигательных, вербальных и эмоциональных реакций на воздействия внешней среды.

11

От англ, specific (конкретный), measurable (измеримый), actionable (выполнимый), results-oriented (ориентированный на результат) и time-bound (с заданным конечным сроком).

12

Общепринятые принципы бухгалтерского учета (Generally Accepted Accounting Principles).

13